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Forgot your password

Requesting a new password

Updated on 28 September 2026

  1. On the login page, click Forgot password?
  2. Enter your email. You can add an explanation under Note (optional).
  3. Click Send request. You will see Request received.

You do not get an automatic email. the administrator sees your request and contacts you, or sends you a link to set a new password yourself.

Did you get a link? Open it, choose a password of at least 10 characters and click Save.

If you send too many requests in a row, you have to wait an hour before you can try again.

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