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Adding missing photos

When a photo of your ID or your selfie is missing or rejected

Updated on 28 September 2026

Is a photo of your ID or of yourself missing, or was a photo rejected? Then the app automatically asks you to take it again when you log in.

  1. Take the requested photo with the camera, or choose a file.
  2. Save. You can then continue.

Adding these photos alone does not require separate approval. Other access blocks may still apply.

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