NL EN AR

Barcode not available

What the message means and what you can do

Updated on 28 September 2026

Do you see Barcode not available? The reason is shown below it. The most common reasons:

  • Your registration has not been released yet. Wait until the administrator is done.
  • Your account is not active. Ask your supervisor.
  • Your ID or work permit has expired or is unknown. Update your details via Update details.
  • Your employer is still missing documents. You cannot fix this yourself; your employer has to arrange it.

A document block is intended to prevent new clock-ins. If you cannot clock out, tell your supervisor immediately so your end time can be recorded.

Related articles