NL EN AR

Messages when scanning

What the clock-in screen shows and what to do

Updated on 28 September 2026

The clock-in screen is in Dutch. The messages mean:

  • Welkom: clocked in.
  • Tot ziens: clocked out.
  • Al gescand: the same person was just scanned. Wait a moment.
  • Onbekende pas: the code is not in the register. Send the person to a supervisor.
  • Geen toegang: the account has not been released yet or is not active.
  • Niet toegestaan: a valid document is missing. Document check needed.
  • Screenshot of opname?: the barcode is too old. See this explanation.
  • Ongeldige barcode: the barcode does not come from the app or is damaged.
  • Oude barcode: an old, fixed barcode. The employee must open the app again.

Related articles